Terms of Service

1. TERMS OF USE
By downloading, browsing, accessing or using our network which you may access in several ways, including but not limited to this mobile application or any of its companion mobile application(s) which may be developed by ICARES Technology Sdn. Bhd. or via our website www.icares.community (“Mobile Application”), you agree to be bound by these Terms and Conditions of Use. We reserve the right to amend these terms and conditions at any time. If you disagree with any of these Terms and Conditions of Use, you must immediately discontinue your access to the Mobile Application and your use of the services offered on the Mobile Application. Continued use of the Mobile Application will constitute acceptance of these Terms and Conditions of Use, as may be amended from time to time.

2. DEFINITIONS

In these Terms and Conditions of Use, the following terms shall have the following meanings, except where the context otherwise requires:

"Account" means an account created by a User on the Mobile Application as part of Registration.

"Merchant" refers to any entity whose products or services can be purchased and/or redeemed (as the case may be) via the Mobile Application.

"Privacy Policy" means the privacy policy set out in Clause 16 below.

"Redeem" means to redeem a Merchant’s products or services or Samples on these Terms and Conditions of Use, and

"Redemption" means the act of redeeming such products or services or Samples.

"Register" means to create an Account on the Mobile Application, and

"Registration" means the act of creating such an Account.

"Samples" means samples of Merchant’s products and/or Merchant’s services, including without limitation, any vouchers for the redemption of such services, and

"Sample" means any one of them.

"Services" means all the services provided by ICARES Technology Sdn. Bhd. via the Mobile Application to Users, and "Service" means any one of them, and

"Users" means users of the Mobile Application, including you and "User" means any one of them.

3. GENERAL ISSUES ABOUT THE MOBILE APPLICATION AND THE SERVICES

3.1 Applicability of terms and conditions:

The use of any Services and/or the Mobile Application and the making of any Redemptions are subject to these Terms and Conditions of Use.

3.2 Location: The Mobile Application, the Services and any Redemptions are intended solely for use by Users who access the Mobile Application in Malaysia. We make no representation that the Services (or any goods or services) are available or otherwise suitable for use outside of Malaysia. Notwithstanding the above, if you access the Mobile Application, use the Services or make any Redemptions from locations outside of Malaysia, you do so on your own initiative and are responsible for the consequences and for compliance with all applicable laws.

3.3 Scope: The Mobile Application, the Services and any Redemptions are for your non-commercial, personal use only and must not be used for business purposes.

3.4 Prevention on use: We reserve the right to prevent you from using the Mobile Application and the Services (or any part of them) and to prevent you from making any Redemptions as and when we may reasonably deem fit.

3.5 Equipment and Networks: The provision of the Services and the Mobile Application does not include the provision of a mobile telephone or handheld device or other necessary equipment to access the Mobile Application or the Services or make any Redemptions. To use the Mobile Application or Services or to make Redemptions, you will require Internet connectivity and appropriate telecommunication links. You acknowledge that the terms of agreement with your respective mobile network provider ("Mobile Provider") will continue to apply when using the Mobile Application. As a result, you may be charged by the Mobile Provider for access to network connection services for the duration of the connection while accessing the Mobile Application or any such third party charges as may arise. You accept responsibility for any such charges that arise.

3.6 Permission to use Mobile Application: If you are not the bill payer for the mobile telephone or handheld device being used to access the Mobile Application, you will be assumed to have received permission from the bill payer for using the Mobile Application.

3.7 License to Use Material: By submitting any text or images (including photographs) (“Material”) via the Mobile Application, you represent that you are the owner of the Material, or have proper authorization from the owner of the Material to use, reproduce and distribute it. You hereby grant us a worldwide, royalty-free, non-exclusive license to use the Material to promote any products or services.

3.8 Third Party Service(s): Links on this Mobile Application may lead to services or sites not operated by ICARES Technology Sdn. Bhd. No judgment or warranty is made with respect to such other services or sites and we take no responsibility for such other sites or services. A link to another site or service is not an endorsement of that site or service. Any use of the information provided on this Mobile Application is not an endorsement of that site or service. Any use of the information provided on this Mobile Application or any site or service linked to by this Mobile Application, is at your own risk.

4. REDEMPTIONS

4.1 Need for registration: You must Register to make a Redemption from the Mobile Application.

4.2 Application of these Terms and Conditions of Use: By making any Redemption, you acknowledge that the Redemption is subject to these Terms and Conditions of Use.

4.3 Redemption: Any attempted Redemption not consistent with these Terms and Conditions of Use may be disallowed or rendered void at our or the relevant Merchant’s discretion.

4.4 Responsibility for Redemptions of perishable products of Samples: Each Merchant shall be responsible to ensure that any of its products or Samples for Redemption that are perishable has not expired.

4.5 Restrictions: (a) Reproduction, sale, resale or trading of any products or Samples or Redeemed products is prohibited. (b) If any product or Sample is Redeemed for less than its face value, there is no entitlement to a credit, cash or Sample equal to the difference between the face value and the amount Redeemed. (c) Redemption of products or Samples is subject to availability of the relevant Merchants’ stocks.

4.6 Non-Liability: For the avoidance of doubt, ICARES Technology Sdn. Bhd. shall not be liable for any losses or damages suffered by you resulting from a failure by the relevant Merchant to fulfil any Redemptions in accordance with Clause 4.4 or for a failure by the Merchant to deliver any products or Samples to you due to the unavailability of such products or Samples pursuant to Clause 4.5(c).

4.7 Lost/stolen Samples: Neither we nor any Merchant shall be responsible for lost or stolen Samples or products that have been Redeemed.

5. LOCATION ALERTS AND NOTIFICATIONS

You agree to receive pre-programmed notifications (“Location Alerts”) on the Mobile Application from Merchants if you have turned on locational services on your mobile telephone or other handheld devices (as the case may be).

6. YOUR OBLIGATIONS

6.1 Merchant terms: You agree to (and shall) abide by the terms and conditions of the relevant Merchant for which your Redemption relates to, as may be amended from time to time.

6.2 Accurate information: You warrant that all information provided on Registration and contained as part of your Account is true, complete and accurate and that you will promptly inform us of any changes to such information by updating the information in your Account.

6.3 Content on the Mobile Application and Service: It is your responsibility to ensure that any products, services, Samples or information available through the Mobile Application or the Services meet your specific requirements before making any Redemption.

6.4 Prohibitions in relation to usage of Services or Mobile Application: Without limitation, you undertake not to use or permit any unauthorized persons to use the Services or Mobile Application:-

6.4.1 to send or receive any material which is not civil or tasteful;

6.4.2 to send or receive any material which is threatening, grossly offensive, of an indecent, obscene or menacing character, blasphemous or defamatory of any person, in contempt of court or in breach of confidence, copyright, rights of personality, publicity or privacy or any other third party rights;

6.4.3 to send or receive any material for which you have not obtained all necessary licences and/or approvals (from us or any third parties); or which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party in any country in the world;

6.4.4 to send or receive any material which is technically harmful (including computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data);

6.4.5 to cause annoyance, inconvenience or needless anxiety;

6.4.6 to intercept or attempt to intercept any communications transmitted by way of a telecommunications system;

6.4.7 for a purpose other than which we have designed them or intended them to be used;

6.4.8 for any fraudulent purpose;

6.4.9 other than in conformance with accepted Internet practices and practices of any connected networks;

6.4.10 in any way which is considered to incite hatred against any ethnic, religious or any other minority or is otherwise calculated to adversely affect any individual, group or entity; or

6.4.11 in such a way as to, or commit any act that would or does, impose an unreasonable or disproportionately large load on our infrastructure.

6.5 Prohibitions in relation to usage of Services, Mobile Application: Without limitation, you further undertake not to or permit anyone else to:-

6.5.1 resell any products or Samples;

6.5.2 furnish false data including false names, addresses and contact details and fraudulently use of credit/debit card numbers;

6.5.3 attempt to circumvent our security or network including to access data not intended for you, log into a server or account you are not expressly authorised to access, or probe the security of other networks (such as running a port scan);

6.5.4 execute any form of network monitoring which will intercept data not intended for you;

6.5.5 enter into fraudulent interactions or transactions with us or a Merchant (including interacting or transacting purportedly on behalf of a third party where you have no authority to bind that third party or you are pretending to be a third party);

6.5.6 extract data from or hack into the Mobile Application;

6.5.7 use the Services or Mobile Application in breach of these Terms and Conditions of Use;

6.5.8 engage in any unlawful activity in connection with the use of the Mobile Application or the Services; or

6.5.9 engage in any conduct which, in our exclusive reasonable opinion, restricts or inhibits any other Users from properly using or enjoying the Mobile Application or Services.

7. RULES ABOUT USE OF THE SERVICE AND THE MOBILE APPLICATION

7.1 We will use reasonable endeavours to correct any errors or omissions as soon as practicable after being notified of them. However, we do not guarantee that the Services or the Mobile Application will be free of faults, and we do not accept liability for any such faults, errors or omissions. In the event of any such error, fault or omission, you should report it by contacting us at hello@icares.community.

7.2 We do not warrant that your use of the Services or the Mobile Application will be uninterrupted and we do not warrant that any information (or messages) transmitted via the Services or the Mobile Application will be transmitted accurately, reliably, in a timely manner or at all. Notwithstanding that we will try to allow uninterrupted access to the Services and the Mobile Application, access to the Services and the Mobile Application may be suspended, restricted or terminated at any time as and when the need arises.

7.3 We do not provide any warranty that the Services and the Mobile Application are free from viruses or anything else which may have a harmful effect on any technology.

7.4 We reserve the right to change, modify, substitute, suspend or remove without notice any information or Services on the Mobile Application from time to time. Your access to the Mobile Application and/or the Services may also be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. We will attempt to restore such access as soon as we reasonably can. For the avoidance of doubt, we reserve the right to withdraw any information or Services from the Mobile Application at any time as we deem fit.

7.5 We reserve the right to block or deny access to and/or to edit or remove any material which in our reasonable opinion may give rise to a breach of these Terms and Conditions of Use.

8. SUSPENSION AND TERMINATION

8.1 If you use (or anyone other than you, with your permission uses) the Mobile Application, any Services in contravention of these Terms and Conditions of Use, we may suspend your use of the Services and/or Mobile Application.

8.2 If we suspend the Services or Mobile Application, we may refuse to restore the Services or Mobile Application for your use until we receive an assurance from you, in a form we deem acceptable, that there will be no further breach of the provisions of these Terms and Conditions of Use.

8.3 ICARES Technology Sdn. Bhd. shall fully cooperate with any law enforcement authorities or court order requesting or directing ICARES Technology Sdn. Bhd. to disclose the identity or locate Users in breach of these Terms and Conditions of Use.

8.4 Without limitation to any other sub-clauses in this Clause 8, we shall be entitled immediately or at any time (in whole or in part) to: (a) suspend the Services and/or Mobile Application; (b) suspend your use of the Services and/or Mobile Application; and/or (c) suspend the use of the Services and/or Mobile Application for persons we believe to be connected (in whatever manner) to you, if:

8.4.1 you commit any breach of these Terms and Conditions of Use;

8.4.2 we suspect, on reasonable grounds, that you have, might or will commit a breach of these Terms and Conditions of Use; or

8.4.3 we suspect, on reasonable grounds, that you may have committed or be committing any fraud against us or any person.

8.5 Our rights under this Clause 8 shall not prejudice any other right or remedy we may have in respect of any breach or any rights, obligations or liabilities accrued prior to termination.

9. DISCLAIMER AND EXCLUSION OF LIABILITY

9.1 The Mobile Application, the Services, the information on the Mobile Application and use of all related facilities are provided on an "as is, as available" basis without any warranties whether express or implied.

9.2 To the fullest extent permitted by applicable law, we disclaim all representations and warranties relating to the Mobile Application and its contents, including in relation to any inaccuracies or omissions in the Mobile Application, warranties of merchantability, quality, fitness for a particular purpose, accuracy, availability, non-infringement or implied warranties from course of dealing or usage of trade.

9.3 We do not warrant that the Mobile Application will always be accessible, uninterrupted, timely, secure, error free or free from computer virus or other invasive or damaging code or that the Mobile Application will not be affected by any acts of God or other force majeure events, including inability to obtain or shortage of necessary materials, equipment facilities, power or telecommunications, lack of telecommunications equipment or facilities and failure of information technology or telecommunications equipment or facilities.

9.4 While we may use reasonable efforts to include accurate and up-to-date information on the Mobile Application, we make no warranties or representations as to its accuracy, timeliness or completeness.

9.5 We shall not be liable for any acts or omissions of any third parties howsoever caused, and for any direct, indirect, incidental, special, consequential or punitive damages, howsoever caused, resulting from or in connection with the mobile application and the services offered in the mobile application, your access to, use of or inability to use the mobile application or the services offered in the mobile application, reliance on or downloading from the mobile application and/or services, or any delays, inaccuracies in the information or in its transmission including but not limited to damages for loss of business or profits, use, data or other intangible, even if we have been advised of the possibility of such damages.

9.6 We shall not be liable in contract, tort (including negligence or breach of statutory duty) or otherwise howsoever and whatever the cause thereof, for any indirect, consequential, collateral, special or incidental loss or damage suffered or incurred by you in connection with the Mobile Application and these Terms and Conditions of Use. For the purposes of these Terms and Conditions of Use, indirect or consequential loss or damage includes, without limitation, loss of revenue, profits, anticipated savings or business, loss of data or goodwill, loss of use or value of any equipment including software, claims of third parties, and all associated and incidental costs and expenses.

9.7 The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer that cannot be excluded or limited are affected.

9.8 Notwithstanding our efforts to ensure that our system is secure, you acknowledge that all electronic data transfers are potentially susceptible to interception by others. We cannot, and do not, warrant that data transfers pursuant to the Mobile Application, or electronic mail transmitted to and from us, will not be monitored or read by others.

9.9 If we are held liable to you in a court of competent jurisdiction for any reason, in no event will we be liable for any damages in excess of Ringgit Malaysia One Hundred (RM100.00). Some jurisdictions do not allow the limitation or exclusion of liability for consequential or incidental damages, so the above limitation or exclusion may not apply to you. If any limitation on remedies, damages or liability is prohibited or restricted by law, we shall remain entitled to the maximum disclaimers and limitations available under this Terms and Conditions of Use, at law and/or in equity.

10. INDEMNITY

You agree to indemnify and keep us indemnified against any claim, action, suit or proceeding brought or threatened to be brought against us which is caused by or arising out of (a) your use of the Services, (b) any other party’s use of the Services using your user ID, verification PIN and/or any identifier number allocated by ICARES Technology Sdn. Bhd., and/or (c) your breach of any of these Terms and Conditions of Use, and to pay us damages, costs and interest in connection with such claim, action, suit or proceeding.

11. TERMS OF USE OF PAYMENT GATEWAY

11.1Users shall be entitled to make payment via the payment gateway provided in the Mobile Application.

11.2By using the payment gateway provided, you are agreeing to be bound by the designated payment gateway merchant’s terms and conditions, as they may be amended by the payment gateway merchant from time to time (including but not limited to the charges that may be imposed by the payment gateway merchant). Such amendments to the payment gateway merchant’s terms are effective as of the date of posting. Your continued use of the payment gateway after the amended terms are posted constitutes your agreement to, and acceptance of, the amended terms. If you do not agree to any changes to the payment gateway merchant’s terms, do not continue to use the payment gateway.

11.2 ICARES Technology Sdn Bhd bears no obligation to provide any refund, exchange, replacement, return and/or cancellation after a transaction has been confirmed. Please contact the merchant directly with your transaction details and the reason for the refund request.

12. CONSENT AUTHORIZATION TO UPLOAD INFORMATION TO CREDIT REPORTING AGENCY

12.1Users hereby give consent and authorise us and/or any of our authorised agent(s) to upload credit information to CTOS Data Systems Sdn. Bhd. (“CTOS”), a registered credit reporting agency.

12.2By this consent, you understand and agree that we and/or our authorised agent(s) may upload your credit information with CTOS at any time for as long as you have any dues remain unpaid and outstanding. You are also aware and understand that such information provided to CTOS, who may in turn share such information to subscribers of their service.

12.3All credit information uploaded to CTOS will be solely based on information provided by Users’ creditors. We make no warranty, expressed or implied, as to the results obtained from the use of the information. We shall have no liability for the accuracy of the information and cannot be held liable for any third-party claims or losses of any damages.

13. INTELLECTUAL PROPERTY RIGHTS

13.1 All editorial content, information, photographs, illustrations, artwork and other graphic materials, and names, logos and trade marks on the Mobile Application are protected by copyright laws and/or other laws and/or international treaties, and belong to us and/or our suppliers, as the case may be. These works, logos, graphics, sounds or images may not be copied, reproduced, retransmitted, distributed, disseminated, sold, published, broadcasted or circulated whether in whole or in part, unless expressly permitted by us and/or our suppliers, as the case may be.

13.2 Nothing contained on the Mobile Application should be construed as granting by implication, estoppel, or otherwise, any license or right to use any trademark displayed on the Mobile Application without our written permission. Misuse of any trademarks or any other content displayed on the Mobile Application is prohibited.

13.3 We will not hesitate to take legal action against any unauthorised usage of our trademarks, name or symbols to preserve and protect its rights in the matter. All rights not expressly granted herein are reserved. Other product and company names mentioned herein may also be the trade marks of their respective owners.

14. AMENDMENTS

14.1 We may periodically make changes to the contents of the Mobile Application, including to the descriptions and prices of goods and services advertised, at any time and without notice. We assume no liability or responsibility for any errors or omissions in the content of the Mobile Application.

14.2 We reserve the right to amend these Terms and Conditions of Use from time to time without notice. The revised Terms and Conditions of Use will be posted on the Mobile Application and shall take effect from the date of such posting. You are advised to review these terms and conditions periodically as they are binding upon you.

15. APPLICABLE LAW AND JURISDICTION

15.1 The Mobile Application can be accessed from all countries around the world where the local technology permits. As each of these places have differing laws, by accessing the Mobile Application both you and we agree that the laws of Malaysia, without regard to the conflicts of laws principles thereof, will apply to all matters relating to the use of the Mobile Application.

15.2 You accept and agree that both you and we shall submit to the exclusive jurisdiction of the courts of Malaysia in respect of any dispute arising out of and/or in connection with these Terms and Conditions of Use.

16. PRIVACY POLICY

16.1 Access to the Mobile Application and use of the Services offered on the Mobile Application by ICARES Technology Sdn. Bhd. and/or its group of companies and/or associates or affiliates is subject to this Privacy Policy. By accessing the Mobile Application and by continuing to use the Services offered, you are deemed to have accepted this Privacy Policy, and in particular, you are deemed to have consented to our use and disclosure of your personal data in the manner prescribed in this Privacy Policy and for the purposes set out in Clauses 3.7 and/or 4.1 above. We reserve the right to amend this Privacy Policy from time to time. If you disagree with any part of this Privacy Policy, you must immediately discontinue your access to the Mobile Application and your use of the Services.

16.2 As part of the normal operation of our Services, we collect, use and, in some cases, disclose information about you to third parties. Accordingly, we have developed this Privacy Policy in order for you to understand how we collect, use, communicate and disclose and make use of your personal data when you use the Services on the Mobile Application:-

(a) Before or at the time of collecting personal data, we will identify the purposes for which information is being collected.

(b) We will collect and use of personal data solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.

(d) We will collect personal data by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.

(e) Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

(f) We will protect personal data by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal data is protected and maintained.

16.3 All information submitted to ICARES Technology Sdn. Bhd. via this Mobile Application shall be deemed and remain the property of ICARES Technology Sdn. Bhd. and its mother company, Coresystem Solutions Sdn. Bhd. and ICARES Technology Sdn. Bhd. shall be free to use, for any purpose, any ideas, concepts, know-how or techniques contained in information a visitor to this Mobile Application provided to ICARES Technology Sdn. Bhd. through this Mobile Application. ICARES Technology Sdn. Bhd. shall not be subject to any obligations of confidentiality regarding submitted information except as agreed by ICARES Technology Sdn. Bhd. having any direct customer relationship or as otherwise specifically agreed or required by law.

16.4 We reserve the right to modify and change the Privacy Policy at any time. Any changes to this policy will be published on the Mobile Application. Your continued use of the Service after we post any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

16.5 We use your Personal Data only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

16.6 If you have any questions about this Privacy Policy, please contact us.